Remote Information Technology Customer Success Director

VirtualVocations in Chula Vista, CA

position filled
An IT infrastructure and information management company has an open position for a Remote Information Technology Customer Success Director.

Core Responsibilities Include:
Supporting TAMs and Sales teams on individual accounts
Owning the Account Engagement plan
Tracking the health of assigned accounts
Must meet the following requirements for consideration:

Expected to travel 30% of the time on average
5+ years in Customer Success or technical discipline
Able to understand majority of large enterprise IT concepts
Consultative mindset combined with project based execution approach
Interest in solving the toughest IT problems faced by organizations today
BA/BS or equivalent experience

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